The 2013 San Francisco CIO Executive Leadership Summit
Breakthrough Innovation: Game-Changing Leadership Strategies & Business Models for Market Advantage
August 29, 2013 - 7:00am-5:30pm
Four Seasons Hotel Silicon Valley at East Palo Alto
San Francisco, CA
7:00 AM - 8:00 AM
Continental Breakfast and Networking
8:00 AM - 8:10 AM
Welcome and Introduction
Hunter Muller, President and CEO, HMG Strategy, LLC
8:10 AM - 8:40 AM
EXECUTIVE BRIEFING: Dissintermediating Technology And Its Leverage
to Create a Competitive Advantage
Barry Libenson, SVP & CIO, Safeway
form and change with intense velocity. We've never seen an innovation
cycle this steep, where opportunity or failure have such high stakes.
Companies that mine their customer data, and drive an intimate customer
relationship through analytics are winning. Learn how Safeway's C-suite
is dialing in a winning strategy, in the marketplace through analytics,
mobility, and cloud, that are enabling the business/ technology strategy.
8:40 AM - 9:20 AM
EXECUTIVE PANEL: Leveraging Emerging Technologies to
Deliver Business Advantage
Mike Dauber, Principal, Battery Ventures
Aaref Hilaly, Partner, Sequoia Capital Bruce
Taragin, Managing Director, Blumberg Capital
Innovation in enterprise IT
is accelerating, driven by massive platform and technology shifts.
Venture capitalists have the unique perspective to see today, many of the new
technologies of tomorrow. Gain insight into what radical shifts are
coming to learn how you can harness these opportunities to drive a competitive
9:20 AM - 9:50 AM
Break, Networking and Meet Our Partners
9:50 AM - 10:10 AM
EXECUTIVE BRIEFING: Convergence of Mobility, Analytics, Social and Cloud to Drive Innovation
Kerrie Holley, IBM Fellow, Scalable Business Services
The focus of this
conversation is on how the intersection of cloud, mobility, social, analytics
are fueling innovation at the edge of the enterprise and the hyper growth of
business as a service economies.
Several questions will be raised and
discussed such as have we entered a new era of IT computing? What
innovations are here and now or on the horizon? What is the disruptive change?
Is the enterprise changing? How do CIOs operate with this changing enterprise?
What is the new value being created?
Peter Weis, VP & Global CIO, Matson Navigation Company
Moderator: Kerrie Holley, IBM Fellow, Scalable Business Services
Given the global
marketplace and fierce competition, companies are creating a culture of
innovation to drive business value. Innovation not only includes products
and services, but also the consumer experience. By being uniquely
positioned to see across the enterprise, IT leaders can combine business
insights with the power and opportunity of technology, such as the convergence
of cloud, social and mobile computing, to drive innovation.
distinguished panel of IT leaders will share ideas and best practices to create
a culture of innovation to drive business value and the challenges and
opportunities of applying these skills across business landscapes.
10:50 AM - 11:30 AM
EXECUTIVE SEARCH PANEL: The Role of the
Scott Cadwalader, Co-Founder & Managing Partner, Diligent Partners, LLC
Bob Concannon, Senior Client Partner, Korn/Ferry International
Katie Graham Shannon, Global
Practice Managing Partner, Heidrick & Struggles
Tony Leng, Managing Director and
CIO Practice Leader, Diversified Search
Ricardo Sunderland, Global FinTech Leader, Egon Zehnder International
Moderator: Hunter Muller,
President & CEO, HMG Strategy, LLC
role of the CIO continues to change dramatically. The modern CIO must not only
have effective strategy and leadership skills but also take a starring role in
the C-suite, often with the CMO, to drive business value through transformation
and innovation. In addition, talent recruiting, retaining and management can be
a huge challenge in today’s economic environment, particularly for global
this distinguished panel of search executives what today’s expectations are of
top-tier modern CIOs and what steps you can take to be one.
11:30 AM - 12:00 PM
12:00 PM - 1:20 PM
EXECUTIVE BRIEFING: Using Big Data to
Turn Customers into Fans
Inderjeet Singh, SVP & GM, Products and Technology, TIBCO Software, Inc.
Marketers today are re-thinking customer engagement,
re-defining the customer experience - and in the process - re-discovering the
customer relationship. Inderjeet will explain how omni-channel real-time
interaction management - combined with Big Data in motion and predictive
analytics - are the foundation of turning today’s customers into tomorrow’s
fans. Case examples across several industries will also be discussed.
1:20 PM - 1:30 PM
1:30 PM - 2:10 PM
EXECUTIVE KEYNOTE: The Future of IT: Managing Service Relationships in the
Slootman, President and CEO, ServiceNow
Service relationships exist throughout the enterprise. They
connect requesters of a service and providers of those services. While service
relationships are well defined and automated within enterprise IT, they are
inefficient, unstructured, or non-existent in other enterprise service domains.
Join Frank Slootman as describes his vision for the future
of IT and the role IT leaders will play in the evolution of service. Frank will
provide his perspective on applying the IT service model to automate and manage
service relationships inside and outside the enterprise.
Kai Gray, VP Operations, Upthere
Doug Harr, CIO, Splunk, Inc.
Troy McAlpin, CEO, xMatters
Joe Sexton, President Field Operations, AppDynamics
Moderator: Mike Kail, VP IT
Today’s CIO/ IT leader needs to rethink the
potential of IT, delivering innovation and new value streams to the business.
Building an enterprise roadmap, moving from on-premise/ behind the corporate
firewall to cloud providers and SaaS applications. Cloud, social, mobile
– anytime, anyplace, anywhere, the enterprise needs to stay connected. CIO/IT
leaders that can successfully deliver this new flexible architecture with speed
and agility will bring a competitive advantage to their organizations. Learn
strategies and best practices from this panel of experienced IT Leaders,
including their challenges and opportunities.
2:50 PM - 3:20 PM
Coffee Break, Networking and Meet Our Partners
3:20 PM - 3:45 PM
BRIEFING: The Emerging Industrial
Greg Petroff, Chief Experience Officer & GM User Experience Center, GE Software Center for Excellence
industrial world is undergoing a seismic shift in productivity and efficiency
as machines become increasingly intelligent. This shift will result in the
creation of an Industrial Internet that will have the same transformative
effect as the consumer internet. Intelligence is brought about through
innovative sensor technology, machine to machine connectivity, new approaches
to automation, and most importantly software that gives insight to people in
real-time. The big question for companies that want to win and survive in
today's economy is: do you focus on existing products and business models or do
you create new integrated hardware/software solutions and services that is
greater than the sum of the individual parts. This talk will explore the notion
of the Industrial Internet, emerging business opportunities and GE's strategic
decision to focus on software and analytic-based services.
3:45 PM - 4:30 PM
EXECUTIVE PANEL: Innovation and the CIO: What's Your Role?
Ramon Baez, SVP & Global CIO, Hewlett-Packard Company
Elinor MacKinnon, Managing Director & CIO, Esurance Patrick Steele, EVP & CIO,
Delta Dental of California
Innovation and the CIO are
synonymous, but it appears that there is a gap between the theoretical
potential of innovation and the actual practice. Does innovation mean the
invention of a new product or service never seen before, or does it mean a
process or capability that drives efficiency or improvements? Are all IT
projects innovation? What is the definition of innovation for your company
This panel of top IT leaders
will help define the meaning of innovation and the role that they have played in
it at their companies, and
offer practical advice on how and how not to champion innovation in your