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'Innovation, Leadership and Change -
What CEOs Want From The IT Organization'
October 28, 2008
AGENDA AT A GLANCE*
(For details go to Agenda Details. )
To retrieve the presentations go to Retrieve Presentations.
| 7:30 - 8:30 am |
Registration and Continental Breakfast |
| 8:30 - 8:45 am |
Opening Ceremonies
Welcome from Fairfield/Westchester SIM's President, Michael Pellegrino and Others
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| 8:45 - 9:30 am |
Leadership, Innovation & Driving Change
What CEOs Expect from CIOs and Their IT Organizations
CIO Implications From The New IBM Global CEO Study
Jeanette Horan, Vice President, Enterprise Business Transformation,
Office of CIO
IBM Corporation |
| 9:30 - 10:15 am |
Connect. Collaborate. Co-Innovate.
Jeffrey Word, Vice President of Strategy, SAP AG
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| 10:15 - 10:35 am |
Leadership in Changing Times
Christopher Shays, Congressman, Connecticut's 4th District |
| 10:35 - 11:05 am |
Break in Solutions Exchange Pavilion |
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Breakout Sessions |
Breakout Sessions |
Breakout Sessions |
| 11:05 - 11:50 am |
CRM and Social Media: Creating Deeper Customer Relationships
John Yaggie
Senior Director for CRM,
North America
Avanade, Inc.
Richard Roseman
CIO
News Corporation
Tyson Hartman
Global CTO
Avanade, Inc. |
Outsourcing 2.0 Panel
Tsvi Gal
General Partner
EC Capital
Stephen Davy
Former VP IT
Altria Group, Inc.
William A. Tanenbaum
Chair, Technology, Intellectual Property & Outsourcing Group
Kaye Scholer LLP
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What Every CIO Needs to Know About eDiscovery
Deena Coffman
Discovery Director
Johnson & Johnson
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| 11:50 - 12:30 pm |
Luncheon |
| 12:30 - 12:45 pm |
Dessert in Solutions Exchange Pavilion |
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Breakout Sessions |
Breakout Sessions |
Breakout Sessions |
| 12:45 - 1:30 pm |
The New Promises of ERP
Greg Fell
CIO
Terex Corporation
Robert MacTaggart
CIO
Leviton Manufacturing Co.
Yvonne Hyland
Thought Leader
Nimbus Partners
David Colville
CIO
Nestle Waters North America
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Enabling the Organization - Using Social Computing for Business
Holly Singsen
Senior Account Executive
Sirius Computer Solutions
Saad Ayub
CIO
Scholastic Inc.
E. Jeffrey Hutchinson
CIO
DAN'IS NA - Groupe Danone
Rich Entrup
CTO
MOMA
Heidi Votaw
Program Director
Social Software
IBM Corporation
Schylar Frampton
Senior Solutions Architect
Sirius Computer Solutions
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SIM Women in IT
Kristen Lamoreaux
Founder
SIM Women
Roni Krisavage
VP of IT
World Wrestling Entertainment, Inc.
Sigal Zarmi
CIO & Quality Leader
GE Corporate Financial Services
Pat Shea
CIO
Sparta Insurance |
| 1:30 - 1:45 pm |
Break in Solutions Exchange Pavilion |
| 1:45 - 2:30 pm |
A CIO's Guide to Going Green
Adrian Bowles, Ph.D.
Principal
Sustainability Insights Group
Christopher Bernard
Infrastructure and I/T Operations Executive
IBM Systems & Technology Group
Andrew Rothfield
Senior Datacenter Efficiency Practice Executive
Sun Microsystems |
Modernization, Innovation and Transformation in the 21st Century
John Carrow
Senior Vice President, Strategic Accounts and former CIO
Unisys Corporation
Engineering
Jim Onalfo
Deputy Commissioner & CIO
New York Police Department
Hank Zupnick
CIO
GE Real Estate
Pieter Schoehuijs
VP & CIO
Church & Dwight
Paul Turino
Executive Vice President
CITI Architecture & Technology Engineering
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Closing The Elusive Business and IT Alignment Gap
Jerry Luftman, Ph.D.
Associate Dean
Stevens Institute of Technology
Jeffrey Skulsky
VP IS and Technologies
Regeneron Pharmaceuticals, Inc.
Adam Noble
CIO
GAF Materials Corporation
Larry Bonfante
CIO
US Tennis Association |
| 2:30 - 2:45 pm |
Break in Solutions Exchange Pavilion |
| 2:45 - 3:30 pm |
What CEOs Want From CIOs and IT - An Executive Search Perspective
Mark Polansky
Managing Director, North America IT Officers
Korn/Ferry International |
The Transformational CIO and How to Drive and Deliver Strategic Value - An Executive Search Perspective
Shawn Banerji
Managing Director
Russell Reynolds Associates’ Technology Sector
Dick LeFave
Former CIO
Sprint Nextel
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"Ask the Recruiter” - The Chance to Confidentially Ask Questions to Top Recruiters!
Rhona Kannon
Partner, Information Technology Division
The Cambridge Group, Ltd.
Beverly Lieberman
President
Halbrecht Lieberman Associates
Phil Schneidermeyer
Partner
Heidrick and Struggles |
| 3:30 - 4:00 pm |
Break in Solutions Exchange Pavilion |
| 4:00 - 4:45 pm |
Technology Economics and the Current Economic Crisis:
The “IT Bailout” (of Business)
Dr. Howard Rubin
MIT CISR Research Associate and
Professor Emeritus Hunter College of CUNY
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| 4:45 - 5:00 pm |
CIO Summit Wrap Up and Raffle Drawings |
| 5:00 - 6:30 pm |
Executive Reception |
* The agenda is subject to change.
AGENDA DETAILS
Conference Agenda for Tuesday, October 28, 2008
To retrieve the presentations go to Retrieve Presentations.
| 7:30 - 8:30 am |
Registration and Continental Breakfast |
| 8:30 - 8:45 am |
Opening Ceremonies & Welcome
Speaker: Michael Pellegrino, President, SIM Fairfield/Westchester
Summit Chairpersons:
Greg Fell,
CIO, Terex Corporation
Joseph Puglisi, CIO, EMCOR Group, Inc.
Larry Bonfante, CIO, US Tennis Association
Michael Pellegrino, VP IT, Fujifilm Holdings America
Norman Jacknis, Director, Cisco IBSG Public Sector
Ursuline Foley, Senior VP and CIO, XL Corporation
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| 8:45 - 9:30 am |
Opening Keynote: Leadership, Innovation & Driving Change
What CEOs Expect from CIOs and Their IT Organizations
CIO Implications From The New IBM Global CEO Study
Speaker: Jeanette Horan
Vice President, Enterprise Business Transformation
Office of CIO
IBM Corporation
What does this new CEO agenda mean to CIOs? It challenges them to be leaders and masters of change as part of the broader corporate management team and to ensure that their IT team plays its full role in enabling the move toward the Enterprise of the Future. 1,130 CEOs participated in the IBM Global CEO study across industries and geographies, providing an insight into what is on their minds; issues that separate organizational success from failure. Jeanette Horan, IBM VP of Enterprise Transformation, will share with you how the results of this study foretell an Enterprise of the Future characterized by accelerating, wide-ranging and uncertain change. Rather than resisting this change, the CEOs who participated in the study are embracing it. They are setting a new enterprise agenda centered around change that encompasses expanding customer expectations, global integration, evolving business models and a new focus on corporate social responsibility.
For a copy of the study's Implications for the CIO Executive Summary click here. |
| 9:30 - 10:15 am |
Keynote: Connect. Collaborate. Co-Innovate.
Speaker: Jeffrey Word
Vice President of Strategy
SAP AG
Business speak doesn't help you get things done. We know you're here to roll up your sleeves and understand how to take IT to the next level. Strategic use of technology is the key to becoming a best-run business. It is no longer enough to talk the talk and simply keep IT running smoothly. How do you really drive innovation and agility within the enterprise and eliminate the traditional trade-offs between efficiency and flexibility?
IT teams are challenged to apply technology to transform the way people work. It's about taking advantage of a platform approach to drive connectivity, collaboration, and co-innovation. It's about leveraging business process management to deliver actionable insights and increase the flexibility to respond in near real time. It's about looking at business challenges and process needs and taking a suite approach to close the loop between business strategy and execution. And, if you do this right, you can deliver on the strategic IT promise — and actually deliver some cool innovations along the way.
In this SAP executive keynote, Jeffrey Word, VP of Strategy, will use practical examples from leading global companies to help you harness the collective knowledge and resources of your business ecosystem. |
| 10:15 - 10:35 am |
Keynote: Leadership in Changing Times
Speaker: Christopher Shays, Congressman, Connecticut's 4th District
Congressman Christopher Shays is a nationally recognized bipartisan leader and reformer. He has been at the center of most major debates in Congress, going where the truth takes him, regardless of the political consequences. He is a member of a number of congressional committees including Oversight and Government Reform, Financial Services, and Homeland Security. In this session, Congress Shays will provide his insights into what is occurring in the financial markets, the economy and the upcoming election. |
| 10:35 - 11:05 am |
Break in Solutions Exchange Pavilion |
| 11:05 - 11:50 am |
Breakout Sessions |
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CRM and Social Media: Creating Deeper Customer Relationships
Speaker & Facilitator: John Yaggie
Senior Director for CRM, North America
Avanade, Inc.
Panelist: Richard Roseman
CIO
News Corporation
Panelist: Tyson Hartman
Global CTO
Avanade, Inc.
Social media technologies are reaching a turning point, no longer lingering outside the domain of IT departments. Facebook, LinkedIn, blogs, wikis, instant messaging, live Web chat, short-text blogging such as Twitter, and user comments such as product reviews and submissions to sites such as Digg, have combined to create a powerful means of instantaneous communication, collaboration and knowledge sharing within large and small businesses and with their customers.
This session will look at how companies are currently using social media, the advantages of embracing this technology, such as moving customer relationships from transactions to trust, the challenges and barriers they face in adopting this technology, and the issue of this technology entering workplaces by stealth.
Avanade has recently issued a Whitepaper and a Point of View paper around this topic and would like to draw your attention to these insightful reports.
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Outsourcing 2.0 Panel
Facilitator: Tsvi Gal
General Partner
EC Capital
Panelist: Stephen Davy
Former VP IT
Altria Group, Inc.
Panelist: William A. Tanenbaum
Chair, Technology, Intellectual Property & Outsourcing Group
Kaye Scholer LLP
We know when outsourcing works, when it doesn't, and why. Attend this session for a frank discussion on how to assess the right outsource partners. Learn best practices - including what to do to ensure outsourcing success and what pitfalls to avoid. Hear the perspectives of senior CIO/ CTO executives, as they walk you through real life cases. Learn world-class negotiating skills - contractual and beyond - and how to incorporate the right performance clauses into your outsourcing agreements to protect your investments.
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What Every CIO Needs to Know About eDiscovery
Speaker: Deena Coffman
Discovery Director
Johnson & Johnson
Your IT systems contain evidence that must be handled under specific legal guidelines. Do you know what the guidelines are and how they translate into operational requirements? Or, are you building arsenals of backup tapes and hard drives inadvertently putting your organization at great risk? The penalties for mishandling the e-Discovery process have been as large as $1.45 Billion dollars, so it is imperative that you understand your obligations. This session will present the guidelines, some notable case law that illustrates how the guidelines have been applied, and a discussion of how to operationalize the requirements in your organization. |
| 11:50 - 12:30 pm |
Luncheon |
| 12:30 - 12:45 pm |
Dessert in Solutions Exchange Pavilion |
| 12:45 - 1:30 pm |
Breakout Sessions |
| |
The New Promises of ERP
Speaker/Facilitator: Greg Fell
CIO
Terex Corporation
Panelist: Robert MacTaggart
CIO
Leviton Manufacturing Co.
Panelist: Yvonne Hyland
Thought Leader
Nimbus Partners
Panelist: David Colville
CIO
Nestle Waters North America
Fortune 500 companies that were once reluctant to use ERP systems are quickly moving to adopt the next generation ERP systems from SAP and Oracle. Hear from CIOs who are deploying this technology across the globe. Learn why this shift is happening, what some of the pitfalls are, and how you can prepare for this trend in the future. The session will explore Best-in-Breed vs. an integrated system approach, ERP instance strategies, and global implementation challenges.
Come hear Greg Fell, CIO, Terex Corporation lead a compelling discussion around the state of the next generation of global ERP systems. Hear first-hand about what is working and what's not, and the reasons why, as the top vendors jockey for market position. Greg will begin with a presentation, and then facilitate a dynamic panel discussion including Bob MacTaggart , CIO, Leviton Mfg, Yvonne Hyland, Thought Leader from Nimbus Partners, and David Colville , CIO, Nestle Waters North America. |
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Enabling the Organization - Using Social Computing for Business
Facilitator: Holly Singsen
Senior Account Executive
Sirius Computer Solutions
Panelist: Saad Ayub
CIO
Scholastic Inc.
Panelist: E. Jeffrey Hutchinson
CIO
DAN'IS NA - Groupe Danone
Panelist: Rich Entrup
CTO
MOMA
Panelist: Schylar Frampton
Senior Solutions Architect
Sirius Computer Solutions
Panelist: Heidi Votaw
Program Director, Social Software
IBM Corporation
Social Computing is exploding into the corporate world, causing significant changes in the way businesses operate. Companies have the opportunity to gain a competitive advantage if they begin to use technologies such as forums, blogs, wikis, and personal profiles to help streamline team collaboration and enhance the quality of communication with customers. The power that CIO's will be able to tap comes from its self-organizing / grass roots nature that enables tapping into collective intelligence and knowledge. Business executives can begin to better streamline information sharing, business processes and collaborative efforts, which will boost business productivity. Experts agree that the benefits of social networking are so compelling to widespread adoption by companies is inevitable - and the stakes are high. |
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SIM Women in IT
Facilitator: Kristen Lamoreaux
Business Development Manager
Jarvis Walker and
Founder
SIM Women
Panelist: Roni Krisavage
VP of IT
World Wrestling Entertainment, Inc.
Panelist: Sigal Zarmi
CIO & Quality Leader
GE Corporate Financial Services
Panelist: Pat Shea
CIO
Sparta Insurance
Small- and Large-cap CIOs share their solutions to the challenges we're all facing in today’s global market. Whether around the globe or around the watercooler, Talent Management is critical to success. Are you encouraging communication or an "Us & Them" culture? Project Portfolio Management has also taken center stage. Will delaying planned projects in a tight economy create a log jam downstream? How much will saving a dollar today cost you tomorrow? Future Focus - The pace of business demands as we look to tomorrow. Are our decisions dictated by our past? Hear interesting perspectives on taking personal risks and using risk as a management strategy with today's teams and tomorrow's leaders. |
| 1:30 - 1:45 pm |
Break in Solutions Exchange Pavilion |
| 1:45 - 2:30 pm |
Breakout Sessions |
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A CIO's Guide to Going Green
Speaker & Facilitator: Adrian Bowles, Ph.D.
Principal
Sustainability Insights Group
Panelist: Christopher Bernard
Infrastructure and I/T Operations Executive
IBM Systems & Technology Group
Panelist: Andrew Rothfield
Senior Datacenter Efficiency Practice Executive
Sun Microsystems
This interactive session will address key issues facing CIOs preparing to lead enterprise sustainability efforts. Green-IT - which includes practices and products to reduce the carbon footprint of the data center and remote computing resources - is a logical first step. Forward-thinking CIOs, however, can and are doing much more. The bigger impact comes from IT-led or facilitated efforts that support more sustainable business policies and processes from BPM-driven greenhouse gas reduction and green construction to reputation risk management.
This session will provide an overview of the tools and techniques CIOs can use today to achieve pragmatic enterprise sustainability goals. Attendees will learn how to go green, while staying in the black. |
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Modernization, Innovation and Transformation in the 21st Century
Speaker & Facilitator: John Carrow
Senior Vice President, Strategic Accounts and former CIO
Unisys Corporation
Panelist: Jim Onalfo
Deputy Commissioner & CIO
New York Police Department
Panelist: Hank Zupnick
CIO
GE Real Estate
Panelist: Pieter Schoehuijs
VP & CIO
Church & Dwight
Panelist: Paul Turino
Executive Vice President
CITI Architecture & Technology Engineering
IT and the business are interdependent. A change in one affects the other, and often requires a change in the other to be effective. So, modernization should be a process where IT and the business evolve in a thoughtful, coordinated and complementary fashion. Where do you start? What are the drivers? How do you make a difference quickly and without risk? Lots of questions, there must be some good answers. Join us in a panel discussion about modernization initiatives and how they may transform your systems, application and business processes. |
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Closing The Elusive Business and IT Alignment Gap
Facilitator: Jerry Luftman, Ph.D.
Associate Dean of Graduate Information
Systems Programs, and Distinguished
Professor of Information Systems
Stevens Institute of Technology
Panelist: Jeffrey Skulsky
VP IS and Technologies
Regeneron Pharmaceuticals, Inc.
Panelist: Adam Noble
CIO
GAF Materials Corporation
Panelist: Larry Bonfante
CIO
US Tennis Association
The challenge of aligning business and IT continues to be an elusive strategic initiative for organizations around the world. Since the late 1970’s, practitioners, academics, consultants, and research organizations have identified “attaining alignment between IT and business” as a pervasive and persistent problem; including the annual Society for Information Management (SIM) survey. Although recent research results shows that alignment is improving, there are reasons why alignment continues to be a persistent conundrum around the world. The purpose of this panel is to elaborate on why IT business alignment is so elusive, while providing some innovative ideas to help improve the IT business relationship. |
| 2:30 - 2:45 pm |
Break in Solutions Exchange Pavilion |
| 2:45 - 3:30 pm |
Breakout Sessions |
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What CEOs Want From CIOs and IT - An Executive Search Perspective
Speaker: Mark Polansky
Managing Director, North America IT Officers
Korn/Ferry International
The progress of IT leadership and the present economic climate continues to change the role that Chief Information Officers play in corporate America. We will take a historical and fun look back at the role of IT leadership in decades past, current trends affecting the CIO role, how today’s atmosphere differs from 2001/2002, and the expectations of CEOs for top CIOs in today’s challenging business environment. |
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The Transformational CIO and How to Drive and Deliver Strategic Value - An Executive Search Perspective
Speaker: Shawn Banerji
Managing Director
Russell Reynolds Associates’ Technology Sector
Speaker: Dick LeFave
Former CIO
Sprint Nextel
Shawn Banerji will present on the evolving role of the CIO as transformational leader. As organizations seek to better leverage IT as a tool for better governance as well as for operational optimization, the pressure on CIO's to drive genuine business change is reaching a crescendo. Current market conditions are causing CEOs and CFOs to focus on risk management, regulation and compliance along with improved operational efficiencies and cost takeout like no other time in modern commercial history. These are just a handful of the challenges that CIOs are expected to rationalize and address leading to an emerging paradigm of the CIO as an agent of change and business transformation. Shawn will present on Russell Reynolds Associates findings on the new competencies of CIO leaders.
Shawn will be joined by Dick LeFave, who was most recently the CIO of Sprint Nextel, the $40 billion Fortune 60 company created through the merger of Sprint and Nextel. Dick was formerly the CIO of Thomas Cook Travel and SNET, respectively. Dick will share his personal experience driving change in fluid industries and markets and bring to life the competencies that Shawn will share with the audience. |
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“Ask the Recruiter” - The Chance to Confidentially Ask Questions to Top Recruiters!
Facilitator: Rhona Kannon
Partner, Information Technology Division
The Cambridge Group, Ltd.
Panelist: Beverly Lieberman
President
Halbrecht Lieberman Associates, Inc
Panelist: Phil Schneidermeyer
Partner
Heidrick and Struggles
Here is your chance to confidentially ask questions to top executive recruiters. Your questions will be collected in advance and read by a facilitator, Rhona Kannon. You will get to ask anything you want to know, from how to get on their A list to what they look for in a resume. |
| 3:30 - 4:00 pm |
Break in Solutions Exchange Pavilion |
| 4:00 - 4:45 pm |
Ending Keynote: Technology Economics and
the Current Economic Crisis:
The “IT Bailout” (of Business)
Speaker: Dr. Howard Rubin
MIT CISR Research Associate and
Professor Emeritus Hunter College of CUNY
This discussion will focus on Dr. Rubin's latest research in technology economics which indicates that the typical executive-suite reflexive behaviors which tend to reduce IT spend in times of revenue stress actually inhibit business/economic recovery. Using the latest IT benchmarks and business performance data available, Dr. Rubin will explore the dynamics of technology economics and specifically focus on IT investment strategies that directly drive competitive advantage.
Key questions that will be answered:
- What have we learned about the linkage between technology investment, business performance, and the global economy?
- What is the impact of the current state of the national and global economy on key sectors and their IT investment patterns?
- How can the use of technology economic principles be used opportunistically to create competitive advantage even at times of economic downturn?
- What strategies should organizations use to maximize the value of their technology spending while engineering costs to the new business economics?
- How can IT create operating leverage -- as measured in business efficiency and effectiveness terms -- by using next generation IT portfolio management techniques?
- What is the new meaning of "Running IT Like a Business" and the new IT leadership mandates?
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| 4:45 - 5:00 pm |
CIO Summit Wrap Up
Summit Chairpersons:
Greg Fell,
CIO, Terex Corporation
Joseph Puglisi, CIO, EMCOR Group, Inc.
Larry Bonfante, CIO, US Tennis Association
Michael Pellegrino, VP IT, Fujifilm Holdings America
Norman Jacknis, Director, Cisco IBSG Public Sector
Ursuline Foley, Senior VP and CIO, XL Corporation
Raffle Drawings |
| 5:00 - 6:30 pm |
Executive Reception |
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