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What CEOs Want From The IT Organization:
Charting a Course Through Challenging Times
Esplanade Conference Complex, Cordova, TN
AGENDA AT A GLANCE*
Presentations may be retrieved by scrolling through the agenda below and then clicking on the provided retrieve presentation links.
7:30 am - 8:15 am |
Registration and Continental Breakfast |
8:15 am - 8:30 am |
Welcome and Opening Ceremonies
Welcome from Dick Vandenberg, President, Memphis SIM Chapter and CIO,
Transaction Graphics, Inc., part of Harland-Clarke
Moderator: Jerry Luftman, Associate Dean, Stevens Institute of Technology
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8:30 am - 9:15 am |
Keynote: Economic Environment 2009-2010:
What Should Business Expect?
Dr. Gene Huang, Chief Economist and Managing Director, Economic and Industry Analysis Group, FedEx
Mr. Huang will address what the current economic landscape looks like and if it is getting worse or is it stabilizing? He will also discuss what policy makers and the business community are facing in the near to mid-term, including goals and outcomes in a behavioral context. Economic and business fundamentals will be discussed, as well as productivity and long-term growth sustainability and the implications of global integration with the risks and opportunities.
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9:15 am - 10:00 am |
Keynote: Key IT Trends for the CIO:
What CEOs Really Want From Their CIO
Mark Polansky, Managing Director, North America IT Officers, Korn/Ferry International
This session will take a historical and fun look back at the role of IT leadership, current trends, how today’s atmosphere differs from earlier challenges, and what the expectations are In today’s challenging environment.
To retrieve Mr. Polansky's presentation click here.
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10:00 am - 10:30 am |
Break in Solutions Exchange Pavilion |
10:30 am - 11:15 am |
Keynote: Service Management in an Uncertain Economy
KC Goodman, IBM Distinguished Engineer, CTO - IT Strategy and Architecture Services, IBM Corporation
Amid the global financial turmoil and toughening business conditions, businesses continue to look to IT to provide leadership in responding to challenges and emerging opportunities. These are extraordinary times that call for extraordinary leadership. In this session, KC Goodman will share the implications and recommendations for leadership in an uncertain economy based on a recently completed research study. He'll explore the challenges facing us all, discuss how Service Management is transforming from an IT to a business discipline, and provide practical advice on how best to weather the storm.
Three key understandings you will walk away with:
• How have shifts in the economy impacted service management priorities?
• How are your peers responding?
• Practical advice on weathering the storm.
To retrieve Mr. Goodman's presentation click here.
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11:15 am - 12:00 pm |
Keynote: Driving Toward Alignment -
The Critical Roles of Process & Data at ACH Food Companies
John Oglesby, Director IT Strategy, ACH Food Companies
Ed Charbonnet, Director Application Architecture, ACH Food Companies
Mr. Oglesby and Mr. Charbonnet will discuss ACH Food Companies’ journey to remake itself into a consumer branded food company with a responsive IT organization, the critical role an ERP implementation is playing, and how process and data issues became critical success factors. Hear their real-world experiences plus lessons learned—so far.
To retrieve Mr. Oglesby's and Mr. Charbonnet's presentation click here.
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12:00 pm - 1:00 pm |
Luncheon |
| 1:00 pm - 1:30 pm |
Luncheon Keynote: Leadership: New Approaches, New Expectations, Reviving a Brand, Serving the Community
Cary Booker, Executive Director, Stax Music Academy
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1:30 pm - 2:15 pm |
Keynote: Leading in Turbulent Times
Bob Rouse, Professor of Computer Science and IT Planning Officer,
School of Medicine, Washington University and
SIM Regional Leadership Forum (RLF) Facilitator
The economic news is not good. Layoffs. Plant closings. The financial reports are grim. Stock markets are way down. Global recession looks real. Our leaders talk about recovery in terms of years. What are leaders to do? What about those in their care: employees, stockholders, customers, suppliers, etc. How do they maintain commitment and progress for a future that looks so uncertain?
To retrieve Mr. Rouse's presentation click here.
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2:15 pm - 2:45 pm |
Break in Solutions Exchange Pavilion |
2:45 pm - 3:30 pm |
Keynote: The Fruits of Collaboration: Quality, Speed and Satisfaction
Mark Colombo, Senior Vice President Digital Access Marketing, FedEx
David Zanca, Senior Vice President E-Commerce Technology, FedEx
FedEx IT and Marketing will share their story of how they forged a close partnership to align methodologies, goals and processes, resulting in superior products for the customer and a more satisfied workforce.
To retrieve Mr. Colombo's and Mr. Zanca's presentation click here.
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3:30 pm - 4:15 pm |
Keynote Panel: Managing IT Through Market Turbulence
Tom Pankey, Managing Director, Advisory Services, KPMG LLP
During these turbulent economic times, CIOs face challenges that threaten their ongoing success, and even their ability to remain a sustainable enterprise. Now more than ever, it is key to focus on opportunities that make an immediate difference, and create a pathway to the opportunity in the up-cycle. Cost-cutting is generally the most immediate response to challenging times. As economic conditions worsen, companies work to control costs. Unfortunately, these efforts often fail to consider whether the fixed infrastructure of the organization is sufficient to service the new realities of the marketplace. They also tend to constrain the organization’s ability to take the steps necessary to position themselves for future success, let alone work themselves out of the challenging situation. How do you know when cost-cutting is helping, or when it is damaging the future of your enterprise? What does it take to develop a rational austerity program that leaves the organization capable of seizing market opportunity on the upswing?
To retrieve Mr. Pankey's presentation click here.
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4:15 pm - 4:30 pm |
Break in Solutions Exchange Pavilion |
4:30 pm - 5:15 pm |
Keynote Panel: What the Rest of the C-Suite is
Looking for in a CIO
Constantine Alexandrakis, Information Officers Practice, Russell Reynolds Associates Gerry McNamara, North American CIO Practice Leader, Heidrick & Struggles
Mark Polansky, Managing Director, North America IT Officers, Korn/Ferry International
Scott Smith, Director,
Information Officers Practice, Spencer Stuart
When the Chairman, CEO, COO or CFO is looking for a CIO, what’s on their top 10 list? The panels of senior executive recruiters share the directives they hear from their clients and how it applies to you.
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5:15 pm - 5:30 pm |
Strategy Series Wrap Up and Raffle Drawings
Jerry Luftman, Associate Dean, Stevens Institute of Technology
Dick Vandenberg, President, Memphis SIM Chapter
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5:30 pm - 6:30 pm |
Executive Reception |
* The agenda is subject to change.
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